# Comments Panel Configuration

This section allows administrators to control how Zoho Desk comments are displayed inside the Jira issue.

<figure><img src="https://4112598543-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBHvod0TlmybkT2IeKnoL%2Fuploads%2FBEJbgqumErSKK6qZuHBk%2FScreenshot%202026-03-01%20at%208.54.40%E2%80%AFPM.png?alt=media&#x26;token=8d5e4e2a-23e5-4d02-8ab0-5ac248aacf9f" alt=""><figcaption></figcaption></figure>

### Enable Zoho Desk Comments Panel

Controls whether the Zoho Desk comments panel is enabled in the Jira issue view.

* When enabled, Zoho Desk ticket comments will be rendered inside Jira.
* When disabled, the panel will be disabled.&#x20;

<figure><img src="https://4112598543-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBHvod0TlmybkT2IeKnoL%2Fuploads%2FwemR4MhxEq5paQPJQjcU%2FScreenshot%202026-03-01%20at%208.56.40%E2%80%AFPM.png?alt=media&#x26;token=203beea5-7cb2-421d-9720-ed94fae3f57f" alt=""><figcaption></figcaption></figure>

### Comment Privacy Filter

Determines which Zoho Desk comments are displayed based on their privacy level:

* **All** – Displays both public and private Zoho Desk comments.
* **Public** – Displays only public Zoho Desk comments.
* **Private** – Displays only private Zoho Desk comments.

### Comment Tag Filter

Allows filtering of Zoho Desk comments by tags included in the comment body.

* Enter a **space-separated list of tags** (e.g. `#jira #jira-service-desk`).
* If configured, only Zoho Desk comments containing **at least one** of the specified tags will be displayed in Jira.
* If left empty, no tag filtering is applied.
