> For the complete documentation index, see [llms.txt](https://docs.mybytes.tech/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mybytes.tech/atlassian-cloud/zoho-desk-for-jira/administrator-guide/configuring-connection-settings.md).

# Configuring Connection Settings

This guide will walk you through the process of configuring connection settings in Jira.

Before enabling **"Publish an Internal Comment to Jira Issue"** or "**Push Attachments from Zoho to Jira"** feature, you must first ensure that **Enable** **Auto Sync** is enabled in the Zoho Desk Companion App. To do this, follow these steps:

1. Upgrade to the latest version of the Companion App.
2. Go to the **Preferences** page in the Zoho Desk Companion App.
3. Click on **Enable Auto Sync**.

<figure><img src="/files/lTH0WjOLiRVKtfJewOqy" alt=""><figcaption></figcaption></figure>

Once Enable Auto Sync setting is enabled, proceed to Jira to update the connection settings.

<figure><img src="/files/mkbamtNtizP3VLosHZQs" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/E6Ooa986euNICQxnNsMz" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/sLsW5D2aJ6VB4HQh4mJx" alt=""><figcaption></figcaption></figure>


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