> For the complete documentation index, see [llms.txt](https://docs.mybytes.tech/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mybytes.tech/atlassian-cloud/zoho-desk-for-jira/administrator-guide/publish-comments-to-zoho-desk.md).

# Publish Comments to Zoho Desk

This section explains how to publish Jira issue comments to a linked Zoho Desk ticket.

You can configure:

* Which Jira comments (Public/Private/All) are published to Zoho Desk
* Whether only comments with specific tags should be published

When a comment is added to a Jira issue, it can automatically be published to the linked Zoho Desk ticket.

#### Navigate to Connection Settings

<figure><img src="/files/D8tgqDPmzu6N3aJ09ECk" alt=""><figcaption></figcaption></figure>

### Comment Privacy

Choose which type of Jira comments should be published to Zoho Desk:

* **All** – Both Public and Private Jira comments will be published to Zoho Desk.
* **Public** – Only Public Jira comments will be published to Zoho Desk.
* **Private** – Only Private Jira comments will be published to Zoho Desk.

Please note that this setting applies **only to Jira Service Management (JSM) projects**.

For all other Jira project types, comments will be synced regardless of the selected comment privacy setting.

### Comment Tag Filter

Comment Tag Filter allows you to further restrict which comments are published to Zoho Desk based on tags included in the comment body.

* Enter a space separated list of tags
* Only Jira comments containing **at least one** of the specified tags will be published to Zoho Desk
* If left empty, all comments (based on Privacy setting) will sync

#### Example

```
#zoho
```

Only Jira comments containing `#zoho` will be synced.

Multiple tags example:

```
#zoho #zohodesk #support
```

Comment containing at least one of these tags will be published.