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      • Administrator Guide
        • Configure Connection Types
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        • Update your Asana Task directly in Confluence
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        • Configuring Linear Connection
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    • Zoho Desk for Jira
      • Overview
      • Quick Start
      • Administrator Guide
        • Getting Started
        • Connection API Token
        • Mapping Jira Assignee to Ticket Owner
        • JQL on Associations Data
        • Configuring Connection Settings
        • Enable Attachment Synchronization
      • User Guide
        • Using Zoho Desk for Jira
        • Searching associated tickets with JQL
        • View Zoho Desk Comments in Jira
        • JQL on Associations Data
      • Security Statement
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    • Jira Connector for Zoho Desk
      • Overview
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        • Publish Internal Comments to Jira
      • User Guide
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View Zoho Desk Comments in Jira

PreviousSearching associated tickets with JQLNextJQL on Associations Data

Last updated 3 months ago

To view Zoho Desk comments in Jira, navigate to the Issue Details page.

Locate the Activity Panels and click on the Zoho Desk Comments panel.

The Zoho Desk Comments panel will display comments from Zoho Desk and Jira, ordered by the latest creation time.

To view comments for a different ticket, select the desired ticket from the dropdown menu.

Please note: Comments from Zoho Desk are labeled with Zoho Desk icon before the commenter’s name.