View Zoho Desk Comments in Jira

To view Zoho Desk comments in Jira, navigate to the Issue Details page.

Locate the Activity Panels and click on the Zoho Desk Comments panel.

The Zoho Desk Comments panel will display comments from Zoho Desk and Jira, ordered by the latest creation time.

To view comments for a different ticket, select the desired ticket from the dropdown menu.

Please note: Comments from Zoho Desk are labeled with Zoho Desk icon before the commenter’s name.