Documentation
  • Overview
  • Atlassian Cloud
    • Asana Integration for Confluence
      • Administrator Guide
        • Configure Connection Types
        • Configure Connection Permissions
        • Enable Edit Mode for Task Modifications
      • User Guide
        • Connecting Asana account
        • Asana Task Link Macro
        • Asana Task Card Macro
        • Asana Embedded Project
        • Asana Embedded Tasks
          • Advanced Search
          • Fields in Asana Embedded Tasks
        • Update your Asana Task directly in Confluence
    • Linear for Confluence
      • Administrator Guide
        • Configuring Linear Connection
        • Configuring Connection Permissions
        • Changing Linear Workspace Name and URL
      • User Guide
        • Linear Issue Link
        • Linear Issue Card
        • Linear Issue Table
      • Security Statement
    • Zoho Desk for Jira
      • Overview
      • Quick Start
      • Administrator Guide
        • Getting Started
        • Connection API Token
        • Mapping Jira Assignee to Ticket Owner
        • JQL on Associations Data
        • Configuring Connection Settings
        • Enable Attachment Synchronization
      • User Guide
        • Using Zoho Desk for Jira
        • Searching associated tickets with JQL
        • View Zoho Desk Comments in Jira
        • JQL on Associations Data
      • Security Statement
  • ZOHO DESK
    • Jira Connector for Zoho Desk
      • Overview
      • Administrator Guide
        • Getting Started
        • Publish Internal Comments to Jira
      • User Guide
        • Using the add on
        • View Jira Issue Details
      • End User License Agreement
      • Installation
  • Legal
    • Security Statement
    • End User License Agreement (EULA)
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On this page
  • Overview
  • Data and Access
  • Billing, Licensing and Privacy Policy
  • Customer Support
  • Contact
  1. Legal

Security Statement

Overview

This Security Statement explains how our data is stored and what informations are collected from you.

Data and Access

  • We use AWS to host our cloud apps. Daily backups are performed every 24 hours.

  • We do not track any private/sensitive information.

  • We never store any Confluence/Asana data on our servers or database. The only thing we store is OAuth details. Asana data may be cached in memory for optimisation purposes, but it will expire once time to live reaches zero.

  • Application uses HTTPS and JWT as a validation.

Billing, Licensing and Privacy Policy

We rely on Atlassian for billing and licensing. Therefor, any personal information is collected and processed by Atlassian, governed by the Atlassian Marketplace Terms of Use and the Atlassian Privacy Policy.

We collect information to provide better services to our customers. The types of personal information or personal data we may collect about you include:

  • your name;

  • your contact details, including email address, mailing address and/or telephone number;

  • your demographic information, such as postcode;

  • your preferences and/or opinions;

  • details of the services we have provided to you and/or that you have enquired about, and our response to you;

  • your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behavior;

  • information about your access and use of our services, including through the use of Internet cookies, your communications with our services, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;

  • additional personal information that you provide to us, directly or indirectly, through your use of our services, associated applications, associated social media platforms and/or accounts from which you permit us to collect information; and

  • any other personal information requested by us and/or provided by you or a third party.

Customer Support

When you contact us for support, we will do our best to respond within 24 business hours from the time of your request. As we are a small company, we appreciate your patience.

Contact

If you have any questions, please do not hesitate to contact us at atlassian@mybytes.tech

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Last updated 1 year ago