> For the complete documentation index, see [llms.txt](https://docs.mybytes.tech/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mybytes.tech/zoho-desk/jira-connector-for-zoho-desk/administrator-guide/configure-jira-comments-panel.md).

# Configure Jira Comments Panel

This section allows administrators to control how Jira comments are displayed inside the Zoho Desk ticket.

<figure><img src="/files/FyClkWetUA2BVWRh0eIx" alt=""><figcaption></figcaption></figure>

### Enable Jira Comments Panel

Controls whether the Jira comments panel is visible in the Zoho Desk ticket view.

* When enabled, Jira issue comments will be rendered inside Zoho Desk.
* When disabled, the panel will show: *"This panel has been disabled by your Jira administrator."*

### Comment Privacy Filter

Determines which Jira comments are displayed for **Jira Service Management** tickets based on their privacy level:

* **All** – Displays both public and internal comments.
* **Public** – Displays only public comments.
* **Internal** – Displays only internal comments.

For other Jira project types, all comments are shown and this setting is ignored.

### Comment Tag Filter

Allows filtering of Jira comments by tags included in the comment body.

* Enter a space-separated list of tags (e.g., `#zoho #jira-service-desk`).
* If configured, only Jira comments containing at least one of the specified tags will be displayed in Zoho Desk.
* If left empty, no tag filtering is applied.