# Configure Jira Comments Panel

This section allows administrators to control how Jira comments are displayed inside the Zoho Desk ticket.

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### Enable Jira Comments Panel

Controls whether the Jira comments panel is visible in the Zoho Desk ticket view.

* When enabled, Jira issue comments will be rendered inside Zoho Desk.
* When disabled, the panel will show: *"This panel has been disabled by your Jira administrator."*

### Comment Privacy Filter

Determines which Jira comments are displayed for **Jira Service Management** tickets based on their privacy level:

* **All** – Displays both public and internal comments.
* **Public** – Displays only public comments.
* **Internal** – Displays only internal comments.

For other Jira project types, all comments are shown and this setting is ignored.

### Comment Tag Filter

Allows filtering of Jira comments by tags included in the comment body.

* Enter a space-separated list of tags (e.g., `#zoho #jira-service-desk`).
* If configured, only Jira comments containing at least one of the specified tags will be displayed in Zoho Desk.
* If left empty, no tag filtering is applied.