> For the complete documentation index, see [llms.txt](https://docs.mybytes.tech/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mybytes.tech/zoho-desk/jira-connector-for-zoho-desk/administrator-guide/jira-product-discovery-integration.md).

# Jira Product Discovery Integration

This guide outlines the steps to integrate with **Jira Product Discovery (JPD).**

{% hint style="info" %}
Due to current Jira limitations, account-level apps **cannot create JPD issues**. To enable issue creation for Jira Product Discovery issues, **you must authenticate using your Jira user account**.\
\
Ensure your Jira account has:

* Access to the target JPD project
* Permission to create and update issues
  {% endhint %}

Use this guide to set up integration with **Jira Product Discovery (JPD).**

## Authorize to Jira

Go to **Preference** in Extension Settings.\
\
![](/files/4A7IgKE0vc0AGGmrESBs)

Scroll to the **JPD Integration** section.

<figure><img src="/files/t42aUwAefvMcGuGwJhMJ" alt=""><figcaption></figcaption></figure>

Click **Authorize to Jira.**

In the dialog, **select the site** that matches your Jira base URL\
⚠️ *This is important for the integration to work correctly*

<figure><img src="/files/HjPSnMLGrf4fJ37UCfO8" alt=""><figcaption></figcaption></figure>

Wait a few seconds and confirm that the connection status is **connected**

<figure><img src="/files/ZrtX1GXIe2wGyr4HaasP" alt=""><figcaption></figcaption></figure>

## Configure Custom fields to store association data

Since JPD does not support UI panels, you need to store association data in custom fields.

In Jira, go to **Custom Fields**

**Create the following fields**:<br>

* A **Short text** field to store ticket list \
  \
  ![](/files/uQsfjsJSRD96QJgLxPrG)
* A **Number** field to store number of associated tickets  (optional) \
  \
  ![](/files/ZyH0e8AdMl1htV1Zqg7F)

\
Navigate to your JPD project Settings. Click on Fields.\
Then, Add these fields to your **JPD project.**

Select Add global field.

<figure><img src="/files/o4v6DOtRCoXhpEWa29dm" alt=""><figcaption></figcaption></figure>

Select fields and click on Add.\
\
![](/files/0OXAcQ6FVNIWKDi3kFHd)

Once the fields are created, go back to the Zoho Desk extension Preference.

**Select the created fields** under the JPD Integration section.

<figure><img src="/files/vSf9w8SHZHlVTZ7RhOJT" alt=""><figcaption></figcaption></figure>

Click **Save Fields.**

Ensure the custom fields are properly populated with association data when new issues are created.

#### Additional Resources

If you need further assistance, don’t hesitate to contact our support team at **<support@mybytes.tech>**. We’re here to help!